FREQUENTLY ASKED QUESTIONS
Q: Will my order be gift wrapped?
Q: What if I change my mind? Can I return it?
Q: Does the jewellery come with any warranty?
Q: What are your delivery times and rates?
A: All of the orders will be personally hand picked and packaged. Individual orders over £50 will then be caringly placed in our beautifully designed Pearl Shed gift box. All other orders will arrive in our beautifully branded hessian pearl pouches.
A: Don’t worry if you change your mind, our products come with a no quibble 14 day returns policy. We will be happy to offer an exchange or refund providing they are in the original condition. Unfortunately, earrings are not included in the 14 day returns for hygiene reasons.
A:Yes. All our products come with a 12 month warranty. So if you have any problems, please let us know.
A:Standard UK delivery is charged at £2.99, with a standard shipping time of two to five working days in the UK. If you need it in a hurry, then we also offer Next Day Delivery service in the UK if ordered before 2pm Monday- Friday. Next Day Delivery is priced at £4.95.
International orders are charged at £3.99 and will be sent on a standard shipping service that takes approximately 3-7 working days.